Setting Up Two-Factor Authentication

Two-Factor Authentication (2FA)

What is 2FA?

Two-Factor Authentication adds an extra layer of security by requiring a second verification method beyond your password.

Setting Up 2FA

1. Go to Settings → Security
2. Click "Enable Two-Factor Authentication"
3. Choose your authentication method:
   • Authenticator App (Recommended): Google Authenticator, Authy, Microsoft Authenticator
   • SMS: Text message codes (less secure)
4. For Authenticator App:
   1. Install an authenticator app on your phone
   2. Scan the QR code displayed
   3. Enter the 6-digit code from the app
   4. Save your backup codes (print or store securely)
5. Click "Enable"

Logging In with 2FA

1. Enter your email and password
2. You'll be prompted for the 6-digit code
3. Open your authenticator app
4. Enter the current code
5. Check "Trust this device" to skip 2FA for 30 days (optional)

Backup Codes

Backup codes let you log in if you lose your phone:

• 10 single-use codes provided during setup
• Store in a safe place (not on your phone)
• Each code can only be used once
• Generate new codes in Settings → Security

Managing 2FA

• View Backup Codes: Settings → Security → View Backup Codes
• Regenerate Codes: Create new set (old codes become invalid)
• Change Method: Switch between app and SMS
• Disable 2FA: Turn off (requires current 2FA code)
• Trusted Devices: View and remove trusted devices

Recovery Options

If you lose access to your 2FA method:

1. Use a backup code
2. Contact your Team Admin for assistance
3. Super Admin can reset 2FA (requires identity verification)